Tom Paterson Process for Productivity in Business

 

This blog post/article is a re-print of an awesome person that has attended the same church as I do (Bethany Presbyterian). My reason is not to plagiarize, but to place in front of others to learn from his incredible insights that have been put in place my many well known companies.
As well, long before I have read or heard of the Paterson Process, I too have attempted to implement many of his points only to be rebuffed at a previous employer that was run by a few very clueless investors/persons as to how to deal with human resources, so reading of the Paterson Process and how many major businesses have employed it has been a reaffirmation to me.

Here are a few of Tom Paterson's productivity accomplishments

• Bringing Northrop Corporation back from near bankruptcy as a financial analyst, and creating the "Paterson Process" and the "cross functional team” concept.


• Establishing THE foundational discoveries that allowed the entire world to hear, "HOUSTON, WE HAVE LANDED!"... The decision for a human controlled lunar landing by Apollo 11 was Tom's sole decision.


• Introducing secret technology to Roy Disney that resulted in the invitation for Tom to design all of the electronics for Disney World, including Space Mountain. Roy actually dedicated Space Mountain to Tom Paterson


• Created the US Presidential Study on Productivity in America for the Carter Administration.


• Tom Paterson was a member of President Reagan’s trade mission to the People’s Republic of China in which Tom was the designer of China’s “pink economy" – a unique mix of communism and capitalism – enabling 1,000,000,000+ people to have food and shelter today.

PATERSON PROCESS

Our greatest productivity loss is invisible so it is not measured. Tom Paterson achieved a MBA from Pepperdine University that was sixty percent behavioral based. After sixty-five years of experience, he came to realize that this hidden factor of production loss is due to INSECURITY, a reality that is sadly epidemic.

Characteristics of the really pathologically insecure, include:

· Cannot praise or affirm others – The truth is that all of us NEED APPLAUSE.
(This is where so many businesses such as BiMart or the investors of Carys of Oregon seem to be so totally clueless!)

· Are gossips – the pathologically insecure feel it is important to show they are in the know.

· Often speak loudly – to draw attention to the wisdom they are imparting to others.

· As Managers, they often build on weakness – they cannot make themselves bring someone on their staff that is (or appears to be) stronger than them.

· Are controllers who drop those they cannot control in their “kingdom” and their control techniques will be subtle.

· Do not take intelligent necessary risks. They play it safe…which is very unsafe when change is needed.

· Do not hold regular staff meetings – they prefer to meet one on one so they will be the only one that has the complete picture.

· Always need more budget in their piece of their budget world. This is apart of their play it safe mentality.

· Do not bring products in on schedule and at cost. They cannot drive a project due to their need to be popular.

· Cannot speak up in meetings of entire staff due to fear that their ideas may not be well regarded. Often they have great ideas that are only captured offline in one on one sessions.

Learnings for Leaders:

· Always recruit strength

· Recruit strong potential

· Do psychological testing

· Review your staff

· If you have staff who’s Thinking Wavelength is does not fit their assignments, don’t try to change them. Assist them to relocate to a job they can do.

· Be an affirmer – There is no Hall of Fame for Critics.

· Celebrate successful efforts and results.

· Let your team challenge themselves.

· Raise the bar for their performance.

· Reward outstanding results and effort.

· Get the thoughts of your silent ones offline

· Don’t try to force group participation – it will not work.

· Screen people carefully for management of major projects – make sure major projects are led by drivers.

· Place people who are silent in meetings in positions where they do not have to manage staff themselves.

Here are a couple Books by Tom Paterson

*Deeper, Richer, Fuller

*Living the Life You Were Meant to Live

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COMMENTARY (By Carl S.)

While I may have attempted to institute many of these points during my many years in management, reading these as Tom Patterson presents these points helps me realize where I can improve too.
As well understanding how to identify the "pathologically insecure" among employees is something I had not given too much thought to until I read his "process".

In my aquarium/pond maintenance business, and now my online research and article writing endeavor I can see how valid these points are, including my failings.

Here are a couple of my professional, researched aquarium/pond care articles:

*The Aquarium Nitrogen Cycle:
http://www.americanaquariumproducts.com/Nitrogen_Cycle.html

*Aquarium Chemistry:
http://www.americanaquariumproducts.com/AquariumKH.html

Here are a couple of my professional, tested products that I feel through hands on use and research are the very best in their genre:

*TMC Pond UV Sterilizers:
http://www.americanaquariumproducts.com/TMCUVSterilizer.html

*Aquarium & Pond UV Replacement Bulbs:
http://www.americanaquariumproducts.com/UVCReplacementLamp.html

Aquarium help, articles, answers and misinformation

 

Updated 6-26-13

There is lot of information available about so many subjects on the internet today and this information grows by the hour. When it comes to Aquarium Information this can be both a blessing and a curse. For the average aquarist it is easy to get fooled by the anecdotal misinformation that is extremely prevalent. This is compounded by the popularity of pasting others posts (or down right plagiarizing) that have no real basis in research or even real world practical experience.
What then happens is a snow ball effect whereby the same anecdotal stories get copied over and over to the point that a new aquarist has a hard time believing a correct article when everything else they read says something else (and unfortunately this happens with many long time aquarists that are either too lazy or arrogant to check the facts).

I have seen this with Aquarium Filters where many will pass around statements about bio wheels, Fluvals and more that are not true. No one ever bothers to run head to head comparisons of say a sponge filter and a bio wheel filter or look at the poor head pressure of the Fluval and proprietary tubing these require that makes them difficult to adapt to other devices such as UV Sterilizers.

When it comes to reef keeping, Aquarium lighting, aquarium Heaters, plants, and even Aquarium and pond pumps it often gets worse. But in my opinion chemistry (such as pH, GH, KH), and medications is where poor "Aquarium Answers" anecdotal information gets really passed around. Examples would be about the carcinogenic properties of Malachite Green (which scientific studies show are only possible in mega doses beyond what an aquarist is going to use).
This article deals with some of this:
http://www.americanaquariumproducts.com/Aquarium_Medication.html.

I recently found an answer (picked best too!) on Yahoo Answers about KH that was about as correct as the world is flat! I deal with some of these in my blog "Fish as Pets".

My point here (besides the obvious frustration on my part) is that this is a hobby and trade I have in some capacity spent 40 years of my life in (much of it running a large aquarium maintenance company while reading and performing research on the side) and I do not want to see all this misinformation destroy the hobby or at the least hold down its potential for better aquarium and pond husbandry which can result in less fish and aquatic deaths.

Please read everything with an open mind and experiment, be wary when told ‘everyone’ does something one way. This is common advice with Protein Skimmers, not that they do not work all the while making false statements about UV Sterilizers killing all your ‘good’ bacteria as well as ‘bad’ (as well be careful of those recommending cheap cold cathode UV Replacement Bulbs when in fact these albeit easy starting UV Bulbs only have 20% of the essential 254 nm output of a quality hot cathode UV Bulb).
Product Resource References:
*For true UVC Bulbs:
http://www.americanaquariumproducts.com/UVCReplacementLamp.html
*For True UV Sterilizers:
http://www.americanaquariumproducts.com/UVSterilizers.html

When in forums, please read references (one of my pet peeves as I will often site references that get read less than 5% of the time), if the references check out, this persons comments might be worth considering rather than just believing the leader or most popular person on the forum.
Finally, sometimes ask for more explanations and keep in mind that the science of the day may be proven wrong tomorrow, that is why I reread and re-research my aquarium information articles on a regular basis, and believe me I have had to correct myself many times!
Reference: http://www.americanaquariumproducts.com/Aquarium_Information.html

Recommended Forum:
Everything Aquatic Aquarium Forum

OTHER RECOMMENDED INFORMATION WEBSITES:
*For a library of "Aquarium Answers"
http://www.aquarium-pond-answers.com/

*For Aquarium Chemistry (GH, pH, KH):
http://www.americanaquariumproducts.com/AquariumKH.html

*For the BEST Aquarium Lighting Information ANYWHERE:
http://www.americanaquariumproducts.com/Aquarium_Lighting.html

*For Aquarium Filter Information: http://www.americanaquariumproducts.com/Aquarium_Filtration.html

Copyright; Carl S